Shipping Policy
Welcome to Kellpar Fashion! We aim to provide you with a smooth and reliable shopping experience. Please read our shipping policy carefully to understand how we process, handle, and deliver your orders.
1. Order Processing
All orders are processed within 1–3 business days after receiving payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an email and/or SMS confirmation once your order has been dispatched.
2. Shipping Time
Delivery within India: Usually takes 4–7 business days, depending on your location.
Remote Areas: May take 7–10 business days.
Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or national holidays.
3. Shipping Charges
Free Shipping on all prepaid orders above ₹999.
A standard shipping fee may apply to orders below the minimum purchase value.
Cash on Delivery (COD) orders may include a small COD handling charge.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking ID and link via email/SMS.
You can track your order status directly through our courier partner’s website using this tracking number.
5. Order Delays
Although we strive for timely delivery, certain delays may occur due to logistics or external factors.
In such cases, our team will notify you promptly and keep you updated on your order status.
6. Incorrect Address / Non-Delivery
Please ensure that your shipping address and contact details are correct at the time of placing the order.
Kellpar Fashion will not be responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
If an order is returned to us due to incorrect information, we may reship it at an additional shipping cost.
7. International Shipping
Currently, we do not offer international shipping.
We only deliver orders within India.
8. Damaged or Lost Packages
If your package is damaged or lost in transit, please contact us immediately at support@kellpar.com.
We will investigate the issue and assist you with a replacement or refund as applicable.
9. Contact Us
For any shipping-related questions or concerns, please reach out to us:
📩 Email: support@kellpar.com
🌐 Website: www.kellpar.com